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Customer Service Executive - Supply Chain

Job Title

Customer Service Executive - Supply Chain

Industry SectorManufacturing, Manufacturing - Other
Salary£27,000 to £28,000 per annum
LocationsWest Midlands, Worcestershire
Contract TypeInterim / Contract
Job CategoriesEmployee Relations & Legal
Date Posted07 April 2017

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Customer Service Executive - Supply Chain
Droitwich - includes travel to Gaydon
ASAP Start
3 Months Temporary
?27,000 - ?28,000 pro rata

Customer Service Executive - Supply Chain required for our client AkzoNobel, a leading global paints and Coatings Company and a major producer of speciality chemicals, with leading market positions and brands in countries around the world. They operate in a number of important market segments ranging from buildings and infrastructure to transport, industrial and consumer goods.

You will manage the supply process for their products, ensuring that product availability and inventory are recorded, stocked and maintained correctly to meet customer demand. You will also analyse customer schedules weekly and any changes must be communicated effectively to the customer and Excel database. You will update the KPI information weekly and also update the customer portal with any delivery forecasts and issues.

Additionally you will manage the effective communication to all internal departments on requirements and escalate any areas of concern eg. packaging, quality, urgent customer requirements etc. You will develop working relationships with internal and external stakeholders.

The candidate should have experience with inventory management; posses strong interpersonal skills with a meticulous eye for detail. The ideal candidate will come from an automotive 'JIT' background with a good understanding of material planning and supply chain. You will have strong organisational skills, good communication skills and Customer Service experience. Travel between the Droitwich and Gaydon sites is essential so having your own car is essential.

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Recruiter: Manpower
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